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CLINIC POLICIES

Cancellation & No Show Policy

Tuesday-Friday: 48 Hour notice required to change or cancel your appointment

Saturday: 72 Hours required

No show & late cancellation fees will be charged to your card otherwise

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Thank you for your understanding 

Clinic Children Policy
 

We understand that bringing your children to the clinic during your service may be convenient or even necessary at times, but at Kel Aesthetics we feel that children who attend their parents’ appointments pose a safety issue. We work with sharp items, hot tools, chemicals, and other equipment and we do not have an area designated for children, nor do we have staff that can keep an eye on them while you receive your service. If something were to happen to your child at our clinic, it would be devastating to you and your family, as well as ours. For this reason, we ask that parents visit our clinic without children unless the child has an appointment. During their appointment, the child must be accompanied by their parent at all times and be able to sit still to receive their service safely. 

Please understand that our concern is for the safety of your child, for other guests, and for our staff. We have the upmost respect for our parent clients and some of our staff are parents themselves, so we know that this may be an inconvenience.

Thank you for understanding! 

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